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Vringra reserves the right to refuse/cancel any order. Vringra at its sole discretion may cancel any order(s):

i. If it suspects a fraudulent transaction, or

ii. If it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use or

iii. For any reason outside the control of the Vringra including causes for delivery related logistical difficulties.




a) In case, the buyer cancels the order online before the product has been shipped,the entire order amount will be refunded.

b) In case the item ordered has been shipped but has not yet been delivered to the buyer, the customer is requested to not receive the product from the courier boy and whatsapp us on 8643002200. Total order amount after deduction of shipment and handling charges will be refunded, the refund will be processed, once Vringra Receives the originally ordered item back intact from the courier.

c) However, the order once delivered cannot be cancelled in any case.

d) Once order delivered refund can be provided in special cases example: Customer received the less quantity than order or received wrong product.

e) In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.

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